Quinta Real Huatulco

Our stay at Quinta Real was great from beginning to end. The attention to detail by the staff is amazing. Check in with Lissette was smooth and quick. Upon arrival we were greeted by Juan (who's awesome) and given cool eucalyptus infused towels and ice cream. From there the view from the top of the hotel is BEAUTIFUL. There are mosquitoes so I do recommend applying/ bringing bug spray. You can also purchase natural repellent at the local grocery store (Chedraui). We stayed in the king suite that had a hammock and personal pool. The room had a great view and was very spacious. The toiletries offered were toothbrush, toothpaste, a few q-tips, sewing kit, and all of your other normal items offered by a hotel. There is a fan in the sitting area and the a/c works well. My first issue out of 2 was with our a/c, it was leaking water when on. The second, was the water pressure not being the greatest. It's not a deal breaker but definitely noticeable. The food was delicious and I do recommend it however it is on the more expensive side versus going to a local restaurant. Nonetheless, if it's within your budget go for it. We were served by Onofre, Gerardo, Rafael, Miguel, and Gabriel. They were all outstanding and did a great job. I appreciated their attentiveness throughout our stay. During our time there the property itself was quiet and we did not have any issues with loud neighbors. Our cleaning lady did a great job (unfortunately we did not get her name). We enjoyed swimming in the pool and had it to ourselves one afternoon. Upon our departure Jairo took great care of us. He went above and beyond getting our car ready and removing some empty water bottles we had in the back without even being asked. All in all, our stay was great and we look forward to coming back in the future.

Hotel views are amazing but facilities and services are the same as 20 years ago. One pool - non heated. One person for the pool area and beach which are far from each other so you have to get your own chairs and towels. Food was below average and front desk was terrible. They don’t answer the phone, they don’t communicate with the other staff and if you are in need of a cab (because they were none at 10:30 pm in town) then you are pretty much on your own. The only personnel who were wonderful were the bell boys. Not worth why you pay for, will not be staying there again.